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Step 1

Visit welovesupermom.com on your mobile and Log in/ Sign up

Step 2

Tap on your username at the top right of the screen and select "Dasboard".

Step 3

Select "My Orders" and then tap on To Receive.

Step 4

Proceed to the booth number as indicated on your order

Step 5

Inform seller that you are here for pre-order collection and show the order from your phone

Step 6

Seller will key in validation code on your phone to complete transaction collect your items and ensure you have received everything

Delivery (Optional)

Head over to the Delivery Partner's Booth to arrange for delivery

*Terms apply for free delivery

All collection must be via mobile for merchant to verify If someone is collection on behalf, ensure the person has your account info and password to log in.


Step 1

Personal Shopper will collect your items during the Baby Fair from various booths between 30 Aug - 1 Sept'19

Step 2

Your Personal Shopper will send you a SMS to inform you that your items are ready for collection.

Step 3

Come to the collection point at the baby fair and collect your items before 1 Sept, 4pm.

Venue: SG Expo Hall 5
Date: 30 Aug - 1 Sept

Delivery (Optional)

Head over to the Delivery Partner's Booth to arrange for delivery

*Terms apply for free delivery

All collection must be via mobile for merchant to verify If someone is collection on behalf, ensure the person has your account info and password to log in.


Step 1

Personal Shopper will collect your items during the Baby Fair from various booths between 30 Aug - 1 Sept'19

Step 2

Your Personal Shopper will send you a SMS to inform you that your items have been collected.

Step 3

Delivery Partner will confirm the delivery schedule with you.

All collection must be via mobile for merchant to verify If someone is collection on behalf, ensure the person has your account info and password to log in.


General T&Cs for Pre-Order Collections

Collection is only available at SuperMom Baby Fair at Singapore Expo between 30 Aug – 1 Sept 2019, 11am onwards. SuperMom will also send a notification reminder a few days before the baby fair to remind you on the pre-order collection. Refer to this step-by-step guide for further assistance.

The booth number would be indicated on your order. For example: If your product name is Tiny Love Rocker Napper - RED (Booth: M07), the booth number is M07.

Enjoy free delivery when you spend a minimum of $800 . You may combine receipts from purchases made at the Baby Fair as well as Pre-order. For receipts collected at the Baby Fair, they must be from purchases made on the same day.
Free delivery is only applicable for items that:

  • Weigh no more than 20kg;
  • Do not exceed 200 cm in the sum of dimensions (Length x Width x Height);
  • Other terms and conditions may be set by our logistic partner.
There are limited free delivery spots each day and redemption is only available on a first-come-first-serve basis. Free delivery is not applicable if you choose the Personal Shopper service during baby fair. This service is only applicable for deliveries made within Singapore. SuperMom will not take any responsibility and we are not liable for any failed delivery, loss or damage of items caused.
here are limited free delivery spots each day and redemption is only available on a first-come-first-serve basis. Free delivery is not applicable if you choose the Personal Shopper service during baby fair. This service is only applicable for deliveries made within Singapore. SuperMom will not take any responsibility and we are not liable for any failed delivery, loss or damage of items caused.

If you are not able to collect the pre-order items in person, please send someone who can do it on your behalf. Your proxy will need the necessary log in details of your welovesupermom.com account details to access your order.
Failure to collect your items within the said dates will result in your items being forfeited. Uncollected items are not refundable or exchangeable.

Strictly no refund is available for pre-ordered items or items that have been purchased at SuperMom Baby Fair. Please communicate with your merchant directly for any exchange requests. It is up to the merchant’s discretion to accept any exchanges.

As all pre-ordered items have to be collected at SuperMom Baby Fair at Singapore Expo from 30 Aug – 1 Sept 2019, please check through the products upon collection at the respective booths before leaving the venue.
For all Starbuy products, items would have to be paid for and collected at the Baby Fair. Please check through the products after you have made payment at the respective booths before leaving the venue.