BABY FAIR SHOPPING

  • On the product page, indicate your preferred quantity and product variation. Once confirmed, click on “Preorder” to save the product in your shopping cart.
  • Do take note that pre-ordered items would have to be collected at SuperMom Baby Fair at Singapore Expo between 30 Aug – 1 Sept 2019, 11am onwards.
  • Select your preferred payment method and tap “Place Order” to proceed with payment.

Promo codes can only be applied during checkout. Enter the promo code and a corresponding deduction will be applied to your total amount after you click "Apply". Please ensure that the promo code has been successfully applied before making payment.

No order cancellation or request for reimbursement is allowed for incidents when you have missed out on keying in the promo code. However, you can use the promo code on your next purchase (subject to availability & validity).

You can view all your orders by logging on to your account with welovesupermom.com. Tap on your username located at the top right of the screen and select “Dashboard >> My Orders >> To Receive".

PRE-ORDER COLLECTION

Collection is only available at SuperMom Baby Fair at Singapore Expo between 30 Aug – 1 Sept 2019, 11am onwards. SuperMom will also send a notification reminder a few days before the baby fair to remind you on the pre-order collection. Refer to this step-by-step guide for further assistance.

The booth number would be indicated on your order. For example: If your product name is Tiny Love Rocker Napper - RED (Booth: M07), the booth number is M07.

Enjoy free delivery when you spend a minimum of $800 . You may combine receipts from purchases made at the Baby Fair as well as Pre-order. For receipts collected at the Baby Fair, they must be from purchases made on the same day.

Free delivery is only applicable for items that:

  • Weigh no more than 20kg;
  • Do not exceed 200 cm in the sum of dimensions (Length x Width x Height);
  • Other terms and conditions may be set by our logistic partner.

There are limited free delivery spots each day and redemption is only available on a first-come-first-serve basis. Free delivery is not applicable if you choose the Personal Shopper service during baby fair. This service is only applicable for deliveries made within Singapore. SuperMom will not take any responsibility and we are not liable for any failed delivery, loss or damage of items caused.

If you are not able to collect the pre-order items in person, please send someone who can do it on your behalf. Your proxy will need the necessary log in details of your welovesupermom.com account details to access your order.

Failure to collect your items within the said dates will result in your items being forfeited. Uncollected items are not refundable or exchangeable.

Strictly no refund is available for pre-ordered items or items that have been purchased at SuperMom Baby Fair. Please communicate with your merchant directly for any exchange requests. It is up to the merchant’s discretion to accept any exchanges.

As all pre-ordered items have to be collected at SuperMom Baby Fair at Singapore Expo from 30 Aug – 1 Sept 2019, please check through the products upon collection at the respective booths before leaving the venue.

For all Starbuy products, items would have to be paid for and collected at the Baby Fair. Please check through the products after you have made payment at the respective booths before leaving the venue.

POINTS REDEMPTION

Every purchase earns you points as follows:

  • For Pre-order, you earn 0.5 SuperMom point per dollar spent.
  • For Baby Fair, you earn 0.5 Baby Fair point per dollar spent.
  • For online marketplace, you earn 1 SuperMom point per dollar spent.

Points that you have earned are redeemed as follows:

  • SuperMom points are cash discounts that accumulate over time, and valid for your next purchase.
  • Baby Fair points allow you to redeem for cool gifts at our baby fair itself.

For more instructions on how to redeem points, visit this helpful resource page.

Points that you have earned are redeemed as follows:

SuperMom points are cash discounts that accumulate over time, and valid for your next purchase.

Baby Fair points allow you to redeem for cool gifts at our baby fair itself.

  • All items available on redemption are on a while stocks last basis.
  • All redemption items are subjected to change.
  • The goodie bag is only available for 1 redemption per eligible account holder.
  • The pregnant goodie bag is only redeemable by the eligible account holder who is still pregnant at the time of collection. Collection on behalf is not allowed.
  • Each of the product available can only be selected once and added to your redemption list.

All Baby Fair points would be forfeited if its not being used within the baby fair period itself.

SPECIAL PROMOTIONS

Spend a minimum of $250 during SuperMom Pre-order period and receive $15 cashback (For purchases not made in conjunction with any other promotions). This cashback is only applicable for future purchases made during pre-order, as well as during SuperMom’s baby fair from 30 Aug - 1 Sep. An email will be sent to eligible customers by Aug 2019 with the promo code for $15 cashback.

Promo code for the $15 cashback must be applied before checkout. Enter the promo code and $15 deduction will be applied to your total amount after you click on “Apply”.

  • Cashback is non-transferrable.
  • The cashback is only offered for your first pre-order purchase with minimum spend of $250.
  • Limited to only 1 per SuperMom account only.
  • A successful redemption is made upon checkout. No order cancellation or request for reimbursement is allowed for incidents when you have missed out on keying in the promo code after check out.
  • This promo code is not refundable or exchangeable for cash and any unused balance cannot be refunded.
  • SuperMom reserves the right to change the promotion at their own discretion.

This offer is only eligible for customers who are currently pregnant and is able to present their gynae card for verification.

  • This offer is only eligible for customers who are currently pregnant and is able to present their gynae card for verification.
  • The voucher redemption is limited to only 1 per NRIC only.
  • Vouchers will come from different exhibitors at the baby fair making up the total value of $308. Each voucher will come with its own terms & conditions.
  • Vouchers are only valid for collection during our baby fair from 30 Aug - 1 Sept 2019 at Singapore Expo.

    Currently, we have 2 different types of promo codes that you can sign up for.

    The promo codes are valid for use until the upcoming Baby Bair
    (Till 1st Sept 2019)

  1. Click Here to register for your secret rebate promo code.
  2. After applying the Special Code at the checkout, the Promo Code of $20 off (with no min. spending) will be sent to your email after your first purchase.

  3. Click Here to register for promo code of instant $5 off when you spend a minimum spending of $100.

Billing Term and Condition

You may choose to pay with Visa, Mastercard or Paylah.