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THE HELP CENTER

Answers to your most frequently asked questions

How Does The Refund Work?


  1. Credit Card
  2. If you made an order and paid by credit card(Visa/Master), it will take anywhere between 7-14 working days for the refund to be processed. However, the period for refund may differ depending on the billing cycle of your credit card company.

    If your credit card company charged you for the order, your credit card company will deduct it from next billing cycle if refund has been approved.

  1. PayLah
  2. If you made an order and paid by PayLah, your money will be refunded into Paylah mobile wallet once the refund has been approved and processed.