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Delivery

IMPORTANT NOTE ABOUT DELIVERIES DURING COVID-19
TIPS TO AVOID FAILED DELIVERIES
Will the delivery man contact me before attempting delivery?
How can I know the exact date and time of the delivery?
Why did I receive a notification from supermom that my item is delivered when I have not yet received the item?
Why do I get an email notification from supermom saying my shipping address is incomplete?
What if I'm not at home when the package arrives?
Can I pick up from supermom office?

Delivery

Orders & Payment
Shipping Policy
Delivery
Return and refunds
Promotions
Supermom Dollars

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Hi, How can we help you?

Delivery

  • Can you deliver to my condo/building/office reception?
  • Can I prearrange the date I want to get the delivery?
  • How can I change the delivery details for my existing order?
  • I have already ordered but I need my order now, can supermom speed up the delivery?
  • I ordered multiple items but I only received one. Where are my other items?
  • Do you deliver during weekends and holidays?
  • How should I manage a non-receipt claim for my order
  • Will the delivery man contact me before attempting delivery?

    • Topics

    Orders & Payment

    Shipping /
    Shipping Policy

    Delivery

    Returns/ Return Policy/
    Refunds

    Promotions

    Supermom Dollars

    Any other questions?

    You can contact our customer service agents via our SuperMom chat.
    You may also write in to us

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    For urgent requests, please call our hotline at +6531384710 or +6531384453.
    Our hotline is open from Mondays to Fridays between 10 a.m. to 5.00 p.m.

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