Answers to your most frequently asked questions

Am I eligible for Return/Refund Requests?

If you have issues regarding your order, you may wish to raise for a Return/Refund request within 7 days receiving your items. You can do so from your DashBoard > All Orders > Search for your order ( Status: Payment Completed) > Request Refund

You can make a request with the following reasons:

  1. Wrong Fit (Change options e.g. size, color etc)
  2. No longer want the item
  3. Defective or damaged item on arrival
  4. Wrong Item Delivered
  5. Significantly different item (in size, color etc)

Please note that Refund Request is not guaranteed. Your request will be reviewed on a case-by-case basis by the seller.

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