THE HELP CENTER
Answers to your most frequently asked questions
Am I eligible for Return/Refund Requests?
If you have issues regarding your order, you may wish to raise for a Return/Refund request within 7 days receiving your items. You can do so from your DashBoard > All Orders > Search for your order ( Status: Payment Completed) > Request Refund
You can make a request with the following reasons:
- Wrong Fit (Change options e.g. size, color etc)
- No longer want the item
- Defective or damaged item on arrival
- Wrong Item Delivered
- Significantly different item (in size, color etc)
Please note that Refund Request is not guaranteed. Your request will be reviewed on a case-by-case basis by the seller.