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Orders & Payments

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How do I place an order?
How do I cancel my order?
When will I receive my order?
How should I manage a non-receipt claim for my orders?
What does each order status means?
How do I remove an item from my shopping cart?
How do I search for a product I want to purchase on supermom?
Will I receive any order confirmation after placing an order?
I accidentally ordered the same items, can I cancel one?
I have ordered and confirmed payment with supermom, what should I do next?
I received an incomplete order, what should I do?
How do I chat with a seller?
How do I track my order?
How can I order without an account on supermom website?
What are the different payment methods?
What is the cancellation policy?
The parcel I received is not properly packed / sealed. What should I do?
Why was my order placed even though I did not pay for it?
Can I cancel my order after it has been shipped?
Can I cancel my order and reorder using a voucher?
I received a wrong item, what should I do?
I received a damaged / defective item, what should I do?
Does supermom have a mobile app?


Orders & Payment
Shipping Policy
Return and refunds
Supermom Dollars

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Orders & Payment

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