Answers to your most frequently asked questions

How should I pack the items for return?

As much as possible, we recommend that you keep the items in their original packaging. If you have any concerns regarding this, you can contact the merchant directly via the ‘Chat Now’ function on their store’s page.

Should you need more assistance, please contact our customer service agents via our SuperMom chat. You may also write in to us at [email protected]. For urgent requests, please call our hotline at +6531384710 or +6531384453. Our hotline is open from Mondays to Fridays between 10 a.m. to 5.00 p.m.

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