THE HELP CENTER

Answers to your most frequently asked questions

Can you deliver to my condo/building/office reception?


Please contact the merchant if you have any specific requests for delivery so that they can try to make necessary arrangements for you.

a. To speak to the merchant, input the merchant’s store on the search bar on SuperMom’s home page.

b. Once on the search results page, select the merchant.

c. On the merchant’s homepage, you will find a speech bubble icon. Please select this.

d. Send your request to the merchant. Please remember to include your order ID as well as a screenshot of your invoice and the email notification.

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